Support email
support@pouro.dayInclude enough detail for us to find the reminder, charge or gift.
Charges, renewals, refunds
What to include
- The email or channel you used
- Date and amount of the charge
- What you expected to happen
Missed, late or unwanted messages
What to include
- Your channel (Messenger or Telegram)
- Your reminder time, time zone and days
- When the problem started
Buying, sending or activating a gift
What to include
- The purchaser’s email
- Recipient first name and gift length
- Whether the gift was activated